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FAQ About Backing Tournaments
By Tobi
4 articles

Backing Tournaments

General Information: - What are Backing Tournaments? Backing Tournaments are competitive skill-based events within the Gamercraft platform where users can support their favorite players and share their victories. - What is Backing? - Backing on Gamercraft allows you to support players during a backing Tournament and earn rewards if they emerge victorious. - How Backing Returns Work - It’s a very simple and transparent system. All players start with equal odds. As more Backings are placed on a player, returns decrease. Returns can fluctuate based on total Backings for each player as backers have full control. - Placing Your Backings - Once you back a player, your returns lock in at the event start. Be aware: backing is irreversible, and returns are not final until the event begins. - Minimum Payout - The minimum payout is 120%. If a player's returns drop to this, they are marked as "Sold Out." Sold Out players cannot receive more backings unless reopened. - Backing Process - To back a player or team, log in to Gamercraft, navigate to the "Back" section, browse upcoming matches in the "Discover" section, select a match, and choose a player or team to back. Enter the amount you wish to contribute and confirm your back. - Refunds and Edits - Unfortunately, backing slips cannot be edited or refunded due to live returns affecting overall payouts. - Payment Timing - Winnings are paid out immediately after match finalization. - Watching the Games - View matches on the back tab or your favorite competitor’s Twitch. Find competitor's Twitch channels on their tournament page. - Backing Consultation Requests - Exercise discretion when others recommend backings. Refunds aren't issued if you follow someone else's advice. - How Can I Provide Feedback or Suggestions for Improving the Backing Experience? - Your feedback is valuable! Reach out to our support or Discord channels to share suggestions or report any issues you encounter during your Backing experience. - Are There Any Bonuses or Promotions for Backing? - Keep an eye out for special promotions or bonuses offered by Gamercraft for Backing activities. These could enhance your Backing experience and are usually posted on our Socials, so stay tuned! Backing Mechanics: - Can I Back on Multiple Players in the Same Match? - Yes, you can back on multiple players in the same match, but keep in mind that returns will be calculated separately for each backing. - Are Backings Accepted During a Match? - No, once a match starts, no new backings are accepted. Ensure you back before the event begins. - Can I Withdraw My Backings Before the Event Starts? - No, once a backing is placed, it cannot be withdrawn. This ensures fair and consistent returns for all participants. - What Happens in the Case of a Draw or Tie? - If a match results in a draw or tie, backings are usually refunded. However, check the specific rules of the event for any variations and tie-breakers. - Is There a Limit to the Number of Backings I Can Place? - There is no set limit to the number of backings you can place. However, keep in mind that backings affect the overall returns for all participants. - How Often Are Odds Updated? - Odds are regularly updated based on player performance and market dynamics. Check the platform for the latest odds before placing your backings. - Can I Back on Matches Outside of Tournaments? - Currently, Backing is available primarily for backing tournaments. Check the platform for updates on additional backing opportunities. - What Happens If a Competitor Leaves a Tournament? - If a competitor leaves before the match starts, backings will be refunded and the tournament is cancelled. - What Happens If a Player I Backed on Gets Disqualified? - If a player is disqualified before the match is finalized, backings may be refunded. Check with support for specific cases. Fair Play and Integrity: - How Does Gamercraft Ensure Fair Play? - Gamercraft employs various measures, including competitor accountability and a dedicated team of admins to maintain match integrity, to ensure fair play. Reports of unfair practices are thoroughly investigated. - What Information is Considered Valid Evidence for Match Fixing? - Valid evidence may include videos, screenshots, or any material that clearly indicates match manipulation. Ensure your evidence is clear and timestamped. - Can I View Historical Performance Data of Players? - Yes, you can usually access the competitor’s profile for historical data, including past performance and win/loss records, to make informed decisions when backing. - How do I know the matches and players are legitimate? - Gamercraft employs a rigorous vetting process for players and teams, and matches are monitored for fair play. Verified participants are marked with a trust symbol. - What Security Measures Are in Place to Protect User Data? - Gamercraft employs robust security measures to safeguard user data. These measures may include encryption, secure payment gateways, and account authentication. Technical Issues and Support: - How Do I Report a Technical Issue During a Backing Tournament? - If you encounter technical issues, report them promptly to our support agents through the Help Page and Live Chat. Include details such as your username, the match, and a description of the problem. - Can I Cancel a Backing if the Event is Postponed? - If an event is postponed, backings are typically still valid for the rescheduled date. Check with support for any special considerations. - Is Backing Available for All Games and Events on Gamercraft? - Backing availability may vary for different games and events. Check the platform for a list of supported games and upcoming events. - How Do I Know If a Match is Eligible for Backing? - Eligible matches for backing are usually listed on the platform’s Backing tab. - Are There Any Restrictions on Who Can Participate? - Backing may have age or location restrictions based on local laws. Confirm that you meet the necessary criteria before participating. - What Happens If a Player Disconnects During a Match? - Depending on the rules, if a player disconnects during a match, the match may be paused or rescheduled. Check the specific guidelines for disconnection scenarios. - How Does Gamercraft Handle Cases of Player Misconduct? - Gamercraft takes player conduct seriously. Misconduct reports are investigated, and appropriate actions may be taken, including penalties or disqualification. - Server Downtime Protocol - If servers are down 20 minutes post-scheduled start, the match is canceled, backings are refunded, and the match is rescheduled if possible. - Match Rescheduling - Reschedules are minimized, and playermate swaps may occur. Matches refund if not rescheduled within a week. - Competitor’s Lateness - Partners receive a late strike for lateness. The match is canceled if a player is over 10 minutes late, and backings are refunded. Exceptions may apply in uncontrollable circumstances. - Competitor’s No-Show - If a competitor doesn't show within 20 minutes, the match is canceled, and backings are refunded. Gamercraft may grant additional time based on a live referee's decision. - Reporting Match Fixing - Provide evidence to our support team through the Help Page or in-app before match finalization for potential backing refunds. Late reports won't overturn completed matches.

Last updated on Jul 08, 2024

Backer Guide

Backer Guide & Tutorial Welcome to Gamercraft's exciting Backing Feature! This guide is designed to help you navigate and make the most of the Backing Feature, allowing you to support your favorite players, engage in thrilling matches, and potentially earn exciting rewards. 1. Getting Started - Creating an Account - To access the Backing Feature, you need a Gamercraft account. If you don't have one yet, simply visit our website or mobile app, and follow the steps to create your account. - Navigating to the Backing Section - Once logged in, navigate to the "Backing" section, usually found in the main menu. This is your gateway to the thrilling world of backing your favorite players and teams. 2. Discovering Matches - Browsing Upcoming Matches - In the "Discover" section, you'll find a list of upcoming matches. Scroll through to explore the available options and find the match that excites you. - Match Details and Information - Click on a match card to view detailed information, including rules, player stats, and game conditions. Get all the insights you need before making your backing decision. 3. Backing a Player or Team - Choosing Your Player or Team - Select the player or team you want to back. Our strict vetting process ensures credibility and fair play, so you can confidently support your favorites. - Setting Your Backing Amount - Input the amount you want to back in the dedicated input box. We'll show you dynamically calculated potential earnings based on current odds. - Confirming Your Backing - Click the "Back this Player" button to confirm your backing. Your support is now locked in! 4. Understanding Odds & Returns - Real-time Odds - Stay informed with real-time odds. Our platform provides dynamic odds that may change until confirmation, ensuring you have the latest information. - Calculating Potential Returns - Before confirming your backing, see the potential returns based on the current odds and your backing amount. Make informed decisions for an optimal experience. 5. Match Day Experience - Live Dashboard - Enjoy a real-time dashboard during matches, featuring game statistics, live streams, and community chats for an immersive and engaging user experience. - Watching the Match - If available, use the "Watch Live" feature to watch the match. - Engaging in Community Chat - Interact with others and show your support using the platform’s chat feature. Join the community and be part of the gaming action. 6. Post-Match Activities - Notifications and Payouts - If your backed player or team wins, expect a notification and an automatic payout to your Gamercraft wallet within a specific timeframe. - Reviewing Match Outcomes - Check the outcome of your backed matches in your "Profile" under the dedicated "History" tab. Review your transaction history for a comprehensive overview. - Transaction History - Keep track of your backing activities, including active and past backings, through your Gamercraft account management features. 7. Profile and Account Management - Tracking Your Backing Activities - Stay organized by tracking your backing history for a defined period. See active and past backs to monitor your engagement. - Managing Your Gamercraft Account - Utilize the account management features to control your preferences, settings, and overall Gamercraft experience.

Last updated on Jul 08, 2024

Competitor Guide

Initial Setup & Onboarding Info - Joining the Discord Server: - If not already a member, join the official Gamercraft Discord server. - Competitors will also be invite to join our Backing Tournaments Dedicated Gamercraft Discord server, being in this server is mandatory, since all tournament operations and informations will be communicated through there. - Tournament Announcements: - Stay updated on tournament announcements and important information shared on Discord so you don’t miss your chance to compete. Legal Docs and Agreements - Contract Signing: - Review and sign any contracts provided by Gamercraft to be able to participate in backing tournaments. - Terms of Service: - Ensure familiarity with and adherence to Gamercraft’s Terms of Service. - Privacy Policy: - Understand the handling of your data as outlined in the Privacy Policy. Requirements - System Requirements: - Verify that your gaming setup meets the minimum system requirements to be able to stream and play the corresponding game simultaneously. - Technical Checks: - Ensure your equipment, including microphone and camera, is in working order. - Internet Connection: - Make sure you are able to keep an stable and reliable internet connection during tournaments. Fair Play Commitment - Integrity First: - Competitors are expected to play fairly, uphold high integrity standards, and comply with anti-cheating policies. - Compliance with ESIC: - We follow the Esports Integrity Commission's guidelines strictly. - Fair Play Agreement: - Commit to fair play and ethical conduct during all tournament activities. - Anti-Cheating Measures: - Understand and comply with Gamercraft’s anti-cheating policies. These include but are not limited to: - Accessing Services in an unauthorized manner (including using modified or unofficial third party software); - Playing with multiple accounts for the same Service; - Sharing accounts; - Smurfing; - Win-trading; - Match fixing - Elo-sitting with a clear intent to misrepresent skills; - Using any techniques to alter or falsify a device’s location (for example through GPS spoofing); and/or - Selling or trading accounts. - Breaking the rules and codes of the supported games. - Misconduct Reporting: - Report any instances of unfair play or misconduct promptly through designated channels to the admins and support agents. - Accountability: - Breaking the rules can lead to disqualification, reporting to ESIC, and potential legal action if the infraction causes financial or reputational harm to Gamercraft. How the Schedule and Slots Work - Slot Availability: - The schedule will be sent to the competitors through the dedicated Discord server for players to start filling the Slots. - Tournament slots are limited and available on a first-come, first-served basis. - Competitors can choose a maximum of 3 tournaments per week. - This limit can be increased if the weekly chart isn’t filled before the expected deadlines. - Number of Participants: - Make sure to check the number of participants available for each tournament, if a tournament is 1v1, then it will only be available for 2 players to sign-up for it. - Locking in Tournament Choices: - Once you select your tournaments and they get locked into the weekly chart, you are committed to participating. - Leaving a tournament before it starts may result in punishments, subject to case-by-case analysis. - Timely Confirmation: - Confirm your participation promptly to secure your slot in the selected tournaments. How the Tournaments Work - Check-In Process: - Competitors must check in with an admin in the corresponding tournament-specific chat on our dedicated Discord server. - Check-in window is between 20 and 5 minutes before the tournament's start time. - Timely Check-In: - If a player is missing, the tournament's start time is delayed by 20 minutes. - Competitors have until the new start time to check in; otherwise, the tournament is cancelled, and backings are refunded. - Check-In Requirements: - Competitors must be present in the chat and have their live stream with webcam turned on during check-in. - If the stream or the webcam are missing, the tournament is delayed by 20 minutes to give time for the competitors to fix any technical issues. If those issues aren’t solved until the new start time, the tournament is cancelled and backings are refunded. - Tournament Format: - Competitors should be familiar with the tournament format, but our admin team will provide reminders if needed. - Anti-Cheating Measures: - Admins will actively watch livestreams to catch any form of cheating and moderate the chats during the tournament. - Admin Decisions: - In the event that admin intervention is required, their decisions are final and must be respected by both competitors and backers. How the Payments Work - Compensation Method: - Competitors are paid either a fixed fee per match/tournament or a percentage of the backing fees collected. Here's how your compensation might look: - Fixed Payment: You receive a guaranteed $20 payment for each tournament you play and $30 for each tournament you win. - Payment Delivery: - Earnings are immediately credited to your Gamercraft Wallet after the tournament, ready for withdrawal as per our platform's guidelines. - Compensation Adjustment: - Payments can increase based on your performance. However, failing to meet participation expectations may affect compensation. Anti Match Fixing - Integrity Commitment: - Competitors will pledge to maintain the integrity of matches throughout the tournament through the initial contract sent by Gamercraft. - Reporting Suspicious Activity: - Report any potential match-fixing promptly through designated channels to our admin team. - Gamercraft Investigation: - Trust in Gamercraft’s commitment to thoroughly investigate reported cases for fair play.

Last updated on Jul 08, 2024

Early Cash-Out

Early Ticket Withdrawal FAQ What is Early Ticket Withdrawal? Early Ticket Withdrawal is a feature that allows backers to cancel their backing tickets before a tournament begins and receive a 50% refund of their total backing amount. This feature provides you with flexibility to change your mind before the tournament starts. How Does Early Ticket Withdrawal Work? If you decide to withdraw your backing from a tournament before it starts, you can use the Early Ticket Withdrawal option to cancel your entry and automatically receive a 50% refund of your backing amount. How Do I Withdraw My Backing? 1. Go to the Tournament Page: Navigate to the specific tournament page where you have an active backing ticket. 2. Locate the Refund Button: The refund button can be found at the bottom right side of the backing tournament page. 3. Click the Refund Button: Confirm your decision to withdraw. Your backing will be canceled, and a 50% refund will be processed to your account. What is the Refund Policy? The refund amount is always 50% of your original backing amount, regardless of when you decide to withdraw, as long as it is before the tournament starts. When Can I Withdraw My Backing? You can withdraw your backing anytime before the tournament begins. The Early Ticket Withdrawal option will no longer be available once the tournament has started. Are There Any Fees for Withdrawing? There are no additional fees associated with using the Early Ticket Withdrawal option. The 50% refund is the only condition applied. Why Would I Use Early Ticket Withdrawal? This feature is useful if you change your mind, need to adjust your strategy, or want to reallocate your funds before the tournament starts. What Happens After I Withdraw? Once you withdraw, your backing ticket for that tournament is canceled, and a 50% refund is credited to your account. You will no longer be eligible to participate in or win any prizes from that tournament. Need More Help? If you have any further questions or encounter issues, please reach out to our support team for assistance.

Last updated on Aug 16, 2024