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About Gamercraft

JJ Garcia-Rovira
By JJ Garcia-Rovira and 3 others
• 6 articles

Q&A for the store

1. What is the Gamercraft Store? The Gamercraft Store is a feature that allows users to redeem their Gamercraft Credits and Prize Money for various non-monetary items such as gift cards, cosmetics, custom flairs, and tournament tickets. 2. How do I access the Gamercraft Store?You can access the Gamercraft Store from the main navigation bar on the Gamercraft website. 3. What types of items can I purchase in the store? You can purchase gift cards, cosmetics, custom flairs, tournament tickets, gaming peripherals, and special event tickets. 4. Can I use real money to buy items in the Gamercraft Store? Currently, the store focuses on the redemption of Gamercraft Credits and Prize Money for non-monetary items. 5. How do I redeem my credits and prize money for gift cards? Log in to the Gamercraft Store, select the gift card you want, and proceed to checkout using your Gamercraft Credits and Prize Money. 6. What happens after I purchase a gift card? The gift card code will appear immediately in your inventory, with no delay. 7. Are there any limitations on the number of items I can buy? Gift cards and some items have limited inventory. It’s first-come, first-served. 8. Will there be special drops or limited-time offers? Yes, keep an eye out for special drops and limited-time offers in the store for exclusive items and deals. 9. Can I return or exchange items purchased from the Gamercraft Store? Currently, all sales are final. Be sure to confirm your purchase before checking out. 10. How often are new items added to the store? New items and offers are added regularly. Stay tuned for updates and announcements. Technical Questions 1. What should I do if I encounter a technical issue while using the store? Report any technical issues to our support team through the Help Page or Live Chat, including details such as your username, the item you were trying to purchase, and a description of the problem. 2. How do I know my purchase was successful? You will receive a confirmation message upon completing your purchase, and the item will appear in your inventory. 3. Can I view my purchase history?**Yes, you can view your purchase history in your Gamercraft account under the “History” tab. 4. What if I don't receive my purchased item?**If you don't receive your purchased item, contact our support team for assistance. 5. Are there any security measures in place to protect my transactions?**Yes, Gamercraft employs robust security measures, including encryption and secure payment gateways, to protect your transactions. 6. What if the store inventory runs out before I complete my purchase?**If an item runs out of inventory before you complete your purchase, you will need to wait until it is restocked or choose another item. Specific Features 1. What are cosmetics in the Gamercraft Store? Cosmetics include custom badges and flairs that you can display beside your username on ladders and within the Gamercraft community. 2. What are tournament tickets? Tournament tickets allow you to enter cash tournaments using your Gamercraft Credits and Prize Money. 3. Will there be more gaming peripherals and experiences available soon?**Yes, we will be adding more gaming peripherals, hardware, and special events in the near future. 4. Are there any bonuses or promotions for using the Gamercraft Store? Occasionally, we will offer special promotions and bonuses. Follow our social media channels and check the store for updates. User Experience 1. How can I provide feedback or suggestions for improving the store? Your feedback is valuable to us. You can reach out to our support team or join our Discord channels to share your suggestions. 2. What if I have a problem with my purchase? If you encounter any issues with your purchase, contact our support team immediately for assistance. 3. How can I stay updated on new items and offers in the store? Follow our social media channels and check the Gamercraft Store regularly for the latest updates, new items, and special offers.

Last updated on Sep 09, 2024

Backing System and King of the Hill FAQ for competitors

FAQs: 1. As a competitor, how do I join the ladder? All competitors start unranked. Once you play your first match, you’ll be placed on the ladder based on your performance. 2. How do competitors climb the ladder? Win matches to climb! Defeating a higher-ranked competitor moves you up to their rank. If you lose, your rank drops along with everyone below you by one. 3. Can they choose their opponent? No, matches are automatically assigned. Our algorithm schedules matches based on availability to ensure fair and timely competitions, so direct challenges are not possible. 4. How are matches scheduled? Matches occur in two daily time slots. Assignments are based on player availability, with one match per slot to avoid overlap and ensure everyone has a fair chance to compete. 5. What is the King of the Hill system? The top competitor is crowned as the “King of the Hill.” Any competitor, regardless of rank, may challenge the King. If the King loses, they move down to Rank 2, and the challenger claims the top spot. 6. What happens if the King loses? After losing, the King enters a 3-day cooldown period, preventing them from challenging the new King during this time. 7. What if a competitor can’t attend a match? Missing a match results in an automatic forfeit. Persistent no-shows may lead to penalties, including rank loss or temporary suspension from the league. 8. What’s the penalty for no-shows? For your first no-show, you forfeit the match. Repeated offenses can lead to additional rank drops, temporary suspension, or potential removal from the league. 9. What is relegation? Relegation occurs if you lose 3 of your last 5 matches to lower-ranked competitors (with a 1.2x multiplier or below). If relegated, your rank will drop significantly based on the league structure.

Last updated on Oct 25, 2024

Backing - King of the Hill FAQ (Backers)

Gamercraft Backing System FAQ for Backers 1. What is the Gamercraft Backing System? The Backing System is a new feature that allows backers to support their favorite competitors in Gamercraft leagues. By understanding the ladder dynamics and the King of the Hill feature, backers can make informed choices and invest in competitors they believe in. 2. How does the ladder system work? The ladder system is straightforward. Competitors climb the ladder by winning matches. If a player defeats someone ranked above them, they take the higher-ranked spot, and the losing player (along with everyone ranked below) drops one rank. This keeps competition dynamic and rewards consistent winners. 3. What is the King of the Hill system? The King of the Hill feature crowns the #1 ranked competitor as the King. Any player, regardless of current ranking, can be matched with the King, adding a high-stakes opportunity for an upset. If the King loses, the challenger becomes the new King, while the former King drops to Rank 2, and everyone below Rank 2 drops one rank. 4. Why should backers care about the King of the Hill system? For backers, the King of the Hill system offers a chance to support an underdog who could dethrone the King and jump straight to the top. This feature rewards backers who recognize potential in lower-ranked players who could make bold moves and achieve quick, high-value gains. 5. How does relegation work, and why does it matter for backers? Relegation adds pressure for consistent performance. If a competitor loses 3 out of their last 5 matches to players with a 1.2x multiplier or below, they drop multiple ranks. This is essential information for backers who may want to adjust their support based on a competitor’s recent performance trends. 6. Can backers influence who players compete against? No, all matches are automatically assigned based on availability and a matching algorithm. This keeps the competition fair and ensures players can’t cherry-pick opponents. 7. How do I know when to back a competitor? Stay aware of the King of the Hill matchups and any relegation risks. Observing how a competitor performs under these conditions can reveal how they handle high-stakes situations, helping you make more strategic backing decisions. 8. What’s the best way to track a competitor’s progress? Follow the ladder ranking updates and keep an eye on King of the Hill challenges. These events are where major shifts in rank occur, and they often signal which competitors are on an upward or downward trajectory.

Last updated on Oct 25, 2024

Loyalty Program

What is the Gamercraft Loyalty Program? The Gamercraft Loyalty Program rewards you for your activity on the platform. You earn Gamercraft Credits (GC) based on your deposits and key milestones, which you can redeem for various rewards. How do I earn Gamercraft Credits? You earn 1 GC for: - Every $1 you deposit to your Gamercraft account - Reaching Key Milestones explained in the Player Recognition Program What can I redeem my Gamercraft Credits for? You can redeem your GC for: - Tournament tickets - Gift cards - Bonus cash for your Gamercraft account What's the value of Gamercraft Credits? 1 GC = 1¢ in redemption value. For example, 500 GC = $5 in tournament tickets, gift cards, or bonus cash. Is there a minimum amount of GC I need to redeem? No minimum is required except for the lowest denomination of the reward you're choosing (like the minimum tournament entry fee (25¢) or gift card amount which can be seen in the Store). Do my Gamercraft Credits expire? Yes, GC expire after 18 months of account inactivity. Also, credits earned in the previous year can only be used in the first six months of the following year. Where can I see my GC balance? Your GC balance is visible in your wallet and in the store section of your account. Player Recognition Milestones What are the Player Recognition Milestones? The Player Recognition Program celebrates your achievements and engagement with Gamercraft through badges, bonuses, and rewards as you reach different milestones. What types of achievements are recognized? The program recognizes: - Registration milestones - Deposit achievements - Tournament participation - Competitive achievements - Backing milestones What do I get when I complete registration milestones? New users have 7 days to complete key actions and earn free GC: - Connect game account: 10 GC - Play a tournament: 40 GC - Back a competitor with at least $5: 50 GC - Make first deposit: 50% cashback up to $10 What are the deposit milestones and rewards? As you reach deposit milestones, you'll earn badges and bonus GC: - Spark ($100): Badge I + 100 GC - Neon ($300): Badge II + 300 GC - Volt ($750): Badge III + 750 GC - Ion ($1,500): Badge IV + 1500 GC + Hidden Reward - Plasma ($2,500): Badge V + 2500 GC + Hidden Reward - Quantum ($3,500): Badge VI + 3500 GC + Hidden Reward How does the Ladder Ranking Badge System work? You earn stars based on tournament wins (1st place finishes): - 1 Win: 1 Bronze Star + 5% bonus as GC on your next deposit - 5 Wins: 1 Silver Star + 10% bonus as GC on your next deposit - 10 Wins: 3 Silver Stars + Chat Name Customization - 25 Wins: 3 Gold Stars + Hidden Reward - 50 Wins: 1 Platinum Star + Hidden Reward And more achievements at higher win counts! What are Backing Milestones? When you reach certain thresholds as a backer, you receive special rewards: - $100 backed: 5% bonus as GC on your next deposit - $250 backed: 10% bonus as GC on your next deposit - $500 backed: Chat Name Customization - Higher tiers include exclusive hidden rewards What are "Hidden Rewards"? Hidden rewards are special bonuses we keep secret until you unlock them. These could include exclusive customization options, special tournament access, physical goodies or other unique benefits. General Questions How do these programs work together? The Loyalty Program rewards your financial engagement (deposits and winnings) with redeemable GC, while the Player Recognition Program celebrates your achievements and platform milestones with badges, status symbols, and bonus GC. Are there any fees or costs to participate? No, both programs are free to participate in and automatically apply to your account. How do I suggest new rewards or recognition categories? We welcome your feedback! Contact our support team with your suggestions or post them in our community forums. What happens to my status if I take a break from Gamercraft? Your earned badges and achievements remain, but remember that GC expire after 18 months of inactivity. Your progress toward uncompleted milestones stays intact. Where can I see all my badges and achievements? All your badges, stars, and achievements are displayed on your Gamercraft wallet page.

Last updated on May 30, 2025