How do I delete my Gamercraft account?
Contact support with the required verification information. Processing takes 5 business days.
What information do I need to provide?
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Username (exact match)
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Email (exact match)
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Date of birth (exact match)
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Game Account ID (if linked)
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Transaction history screenshot (full browser, URL visible)
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Reason for deletion
Why do I need to provide a screenshot?
Security verification. Confirms you have actual access to the account. Prevents unauthorized deletion attempts.
How long does deletion take?
5 business days. No exceptions. Cannot be expedited.
What happens to my balance?
All funds are lost. Prize Money, Cash Balance, Gamercraft Credits, and Tournament Tickets cannot be recovered or withdrawn after deletion is initiated.
We'll warn you of your exact balance before processing. Confirm you understand the loss before proceeding.
Can I create a new account after deletion?
No. Deletion prevents future account creation permanently. This is firm anti-multi-accounting policy.
Can I cancel the deletion?
Yes. You can cancel anytime during the 5-business-day window before completion. After completion, cancellation is not possible.
What happens to my data?
Stored for 90 days for compliance purposes. This is a legal requirement.
What if my information doesn't match?
If verification fails, we'll either request corrections or decline for security. Identity protection is mandatory.
I have pending withdrawals. Can I still delete?
We'll process your deletion request, but recommend waiting for withdrawal completion first. Deletion may forfeit pending withdrawals.