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What should I do if I encounter a technical issue while using the store?
Report any technical issues to our support team through the Help Page or Live Chat, including details such as your username, the item you were trying to purchase, and a description of the problem.
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How do I know my purchase was successful?
You will receive a confirmation message upon completing your purchase, and the item will appear in your inventory.
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Can I view my purchase history?
Yes, you can view your purchase history in your Gamercraft account under the “History” tab.
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What if I don't receive my purchased item?
If you don't receive your purchased item, contact our support team for assistance.
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Are there any security measures in place to protect my transactions?
Yes, Gamercraft employs robust security measures, including encryption and secure payment gateways, to protect your transactions.
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Can I use my credits and prize money together for a single purchase?
Yes, you can combine your Gamercraft Credits and Prize Money to make a purchase.
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What if the store inventory runs out before I complete my purchase?
If an item runs out of inventory before you complete your purchase, you will need to wait until it is restocked or choose another item.