Home Account Management How to delete my account

How to delete my account

Last updated on Sep 09, 2024

To delete your account, please follow these steps:

  1. Reach out to our support team through the help page.

  2. Specify the reason why you want to delete your account.

  3. Provide our support agents with the following informations:

    • Username:

    • Email:

    • Date of Birth:

    • Game Account ID (if applicable) :

    • A PrintScreen of your account's transaction history showing the entire browser:

    • Reason for the request:

  4. Please note that the account deletion process may take up to 30 days to complete.

Important Reminders:

  • Once your account is deleted, you will not be able to create another account.

  • If a new account is created after deleting your previous account, it will result in a permanent ban.

If you have any additional questions or require further assistance, feel free to contact our support team through the widget. We're here to guide you through the account deletion process.